A developer of private messaging software is launching a chatbot to help those affected by the postponement of in-person learning following Russia’s invasion of Ukraine.

Rakuten Viber, which claims 98% penetration in Ukraine, has developed a “teach teachers” chatbot. offer free courses to help teachers cope with the exponential growth in demand for distance learning.

The free Viber course, developed in partnership with the Ukrainian educational studio EdEra, will consist of 10 modules with topics including:

  • How to organize homework via Viber
  • How to keep track of attendance and monitor learning
  • How to motivate students to participate during distance learning
  • How to organize a chat with students and parents

Rakuten Viber said its research in the country found that group chat use among Ukrainians under the age of 18 nearly quadrupled when school returned in September, compared to summer use. This trend continues every year, regardless of whether students are studying remotely or face-to-face.

“It’s hard to provide education when everyone is isolated, as we saw during Covid and are continuing in Ukraine,” said Ofir Eyal, CEO of Rakuten Viber.

“We want to help children continue their education during these difficult times and help teachers in their third year of distance learning find better and smoother processes for maximum productivity.”

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