The investigation found that nearly 337,000 motorists with medical conditions expected to renew their DVLA licenses in late March.

More than 800,000 people in the UK were waiting for new driving licenses, although 39 per cent of those motorists are people with medical illnesses who may need to sign a statement with a GP, the report said.

Delays in issuing medical driving licenses “affect some of the most vulnerable sections of society”, often over the age of 70, who live in remote areas and rely on their cars as a “lifeline to visit medical facilities, shop or visit friends”. and relatives, ”said Heikar, who conducted the investigation.

Playing the waiting game: more than 336,000 drivers with medical illnesses are waiting for the DVLA to process their license applications, as the backlog for the year increases by 65%

A medical driver’s license is issued to a motorist suffering from a condition or disability that must be declared in the DVLA.

There are about 200 individual issues listed on the government website that need to be reported, including anxiety, diabetes, arthritis, epilepsy and heart disease, and these are just a few.

This app may need additional information and a subscription from a healthcare professional, depending on the type of disease.

I had to wait FOUR MONTHS to renew my license

Barry Kirby, 70, from near Ormskirk in Lancashire, said he had fallen victim to a huge number of applications for driver’s medical certificates over the past year.

He has neurological problems and has previously suffered from sleep apnea, he has been severely affected by a four-month wait for a driver’s license.

When last September he filed a paper application for a license renewal aged 70 and over, he said he had suffered from the disease in the past, and the DVLA sent him a medical form to fill out.

He then heard nothing for two months and was disappointed that he could not talk to anyone in the DVLA – despite many attempts.

“I didn’t know what was going on,” Barry says. “I found it impossible to contact anyone at DVLA. When I called them, I was redirected and waited and waited and no one answered.

“All I could do was check on the GOV.UK website and found that my license had been revoked.”

This led to the leasing company telling him to “stop driving immediately” but leaving him with monthly payments of £ 250 for a car he could not use.

“I live in the countryside, and our buses only run every two hours during daylight hours, so I was very limited at home,” Barry explains.

“I had to go to the hospital, which takes 10 minutes by car. I tried to get through it and it took me an hour to go to the next bus route and I was exhausted. And that bus never came. I found myself in the middle of the countryside, calling a taxi. “

Towards the end of November the DVLA wrote to Barry to inform him that they had contacted his doctor and were awaiting a delay in receiving a response due to the current coronavirus situation.

Barry spoke with the surgeon and within two days of the DVLA letter received confirmation that the doctor had replied that he could drive vehicles.

He then heard nothing from the DVLA and a month later could not get help on the phone consumer website

Within two days of contacting the DVLA on behalf of Bari in January 2022, he was informed that his driver’s license had been granted.

Barry says it has put an end to “months of frustration”.

However, therapists who see fewer people face to face have caused additional delays in the process.

On March 25, 2021, the DVLA had a backlog of 203,890 applications of this type.

By March 25, 2022, this figure had jumped to 336,759 – by 132,869, or 65 percent.

The study also suggests that some of these motorists are waiting up to six months for their licenses to be renewed.

A government spokesman told us that the number of people waiting for new driver’s licenses had dropped from 800,000 at the end of March to 750,000.

“Most of them will receive licenses in the usual time, as we are fully resuming operations with vehicles and drivers,” they added.

The DVLA also informed us that the backlog of applications for medical licenses is now “less than 300,000 and decreasing every week”.

Much of the backlog is paper applications, which have suffered the most as DVLA headquarters in Swansea mostly worked from home during the pandemic, creating a backlog of mail waiting to open.

Officers also spent nearly two months on strike, arguing that the building was not safe from Covid, which added to existing delays.

The DVLA says more than half of its staff – including all those involved in opening and processing applications – now work on site in Swansea.

The backlog of unanswered applications, documents and calls led to Transport Minister Grant Shaps promising to digitize the DVLA, while Prime Minister Boris Johnson threatened to “privatize the backside” of a government agency and passport office to immobilize Britons.

The DVLA says it will reach “normal” deadlines for reviewing driver’s licenses by the end of May (up to three weeks, including some time for postage).

As for medical applications, by the end of September, 90 percent of cases are considered within 90 days, according to the state agency.

A medical driver’s license is issued to a motorist suffering from a condition or disability that must be declared in the DVLA.  Back problems are just one of the problems that may need to be confirmed by GPs for drivers who report a condition.

A medical driver’s license is issued to a motorist suffering from a condition or disability that must be declared in the DVLA. Back problems are just one of the problems that may need to be confirmed by GPs for drivers who report a condition.

Sarah Ace, consumer editor Geykarsaid: “Delays with medical driver’s licenses affect some of the most vulnerable segments of society.

“They are often over 70 years old, they live in remote areas and rely on their cars as a vital lifeline to attend medical receptions, shop or visit friends and relatives.

“While some may drive while their application is pending, it’s not for everyone and many are too scared to take risks because they’re incomprehensible with DVLA Guide. ‘

Those expecting to renew their medical licenses will most likely not be allowed to continue driving while their application is being considered, because the DVLA stipulates that they must meet medical standards of physical fitness – something motorists undergoing this process do not will find out until they receive a subscription. from their therapist.

They also cannot continue to drive a car if their last rights have been revoked for medical reasons.

Ace says that for drivers with medical illnesses this will be an “even bigger source of anxiety” if they don’t know what’s going on with their programs.

“They accept that the Covid-19 pandemic has caused delays, but not hearing from the DVLA or being able to talk to anyone for months on end is unacceptable,” she added.

“We believe that the DVLA should intensify its communication, put an end to the unnecessary worries of drivers and restore the confidence of motorists who have rightly lost faith in the system.”

A DVLA spokesman replied: “Despite a number of problems, including coordinated industrial strikes, all our services are working on time and paper applications are being processed within three to four weeks.

“Our online services work normally and without delays.

“Because of the PCS union strikes, which deliberately affect customers, medical applications are still taking longer, but we are trying to return to the normal time of processing medical applications by the end of September.

“Drivers can continue to drive while we are reviewing the application, provided the doctor or optician has not told them they should not.”

A preliminary study found that between early 2014 and mid-2019, 363,280 driving licenses in the UK were revoked for medical reasons, with DVLA figures showing a significant increase in the number of motorists taken off the road due to illness or condition since 2016.

The data showed that in 2018 there was the highest number of cases when motorists were declared unfit for traffic: 73,724 people were deprived of their licenses this year, according to the online car sales site

Using breakdown figures for 2019 alone, alcoholism was the only major reason why the DVLA was forced to revoke driver’s licenses, followed by conditions that cause seizures or blackouts and poor eyesight.


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