Amazon Warehouse: Everything you need to know about its “secret” section

The retail giant’s warehouse section allows you to buy items that have been returned or slightly damaged at a discounted price, and many shoppers still don’t know about it.

MoneySavingExpert founder Martin Lewis has previously described it as a “hidden” page, with his team developing a tool to help consumers sort through the best deals.

With the cost of living on the rise and consumers continuing to look for bargains in hopes of saving a penny or two, here’s everything you need to know about Amazon Warehouse.

What is Amazon Warehouse?

Amazon customers can access huge discounts through the Amazon Warehouse section. (PA) (Image: PA)

Amazon Warehouse is a section of Amazon that resells returned or slightly damaged customer items at a discounted price.

As they cannot be sold to a ‘new’ standard, you may find some cosmetic scuffs or missing accessories, but they are mostly as good as new.

Resale products also have all the usual benefits you’ve come to expect from shopping on Amazon, including Amazon storage, packaging and shipping, possible free shipping, and 24/7 Amazon customer service after ordering.

On its website, Amazon explained: “We carefully check the quality of each item and have all products inspected, tested and repaired where necessary before we sell them on.

“Save by buying quality pre-owned, open-box products with a hassle-free return process and a legitimate legal warranty.”

READ MORE: MoneySavingExpert Launches Amazon Warehouse Discount Tool

READ MORE: Experts reveal tips for growing your own fruit and saving money on groceries

How are products classified on Amazon Warehouse?

Amazon describes each of its products as unique, which is why it uses different categories to give you an idea of ​​its condition.

The categories are: Used: Like New, Used: Very Good, Used: Good, and Used: Fair, and discounts will vary by condition.

You can see a full breakdown of how Amazon rates the condition of its items.

What are my rights when buying from Amazon Warehouse?

All products purchased through Amazon Warehouse are covered by a legal warranty.

Amazon will also repair any defective item if it becomes faulty within the return period,

The retailer will also refund the purchase price in accordance with Amazon’s Return Policy.

Some Amazon Warehouse products may also be eligible for warranty repair and, if so, may be repaired by an authorized service engineer.

You can check if your item is under warranty in the “Your Orders” section under your account.

For more information on how Amazon Warehouse works, visit Amazon’s website.

Your money matters

Your Money Matters is a campaign launched by us and our sister titles at Newsquest to help you get through the jump in the cost of living.

This year, we are seeing a range of price increases for the public – from increasing the energy price cap to rising inflation. food prices – it will cost your family hundreds or even thousands of pounds a year.

We make it our mission to take care of your money by offering great deals, contests, giveaways and insightful stories from your community about the impact of this cost of living crisis on our readers.

The global energy crisis, exacerbated by the invasion of Ukraine, the financial fallout of the Covid pandemic, record inflation figures and soaring prices for goods, fuel and travel mean we will all feel the misery.

With our newspaper, we want to do everything we can to make your money go further, because we know your money is important.